The Challenge
The real estate asset management firm faced persistent inefficiencies due to reliance on manual processes for financial and operational reporting. Diverse data inputs (Excel, PDFs) from 15 general partners and portfolio companies required manual entry, resulting in delays, inconsistencies, and heightened error risks. With a small team of three and minimal technical support, the firm lacked the scalability to meet aggressive growth goals by 2030.
The Solution
The proposed solution delivered both immediate efficiency gains and long-term scalability:
- Standardized Submission Process via Cherre's DSP: Service providers could now submit information through a unified platform, eliminating email-based inefficiencies and spreadsheet dependency.
- Master Chart of Accounts Development: Consistent financial categorization was enabled across all service providers, eliminating discrepancies between different reporting formats.
- Observability and Validation Features: Instant validation and feedback capabilities now provided comprehensive visibility into the submission cycle.
- Dashboard Templates: Real-time portfolio management and budget insights, customizable for board reporting.
The Results
With Cherre, the firm has shifted from manual processes with inherent data quality risks to a streamlined, technology-driven approach that scales with its growth. The firm's leadership can now efficiently present quarterly board updates while accessing on-demand insights for the team.
Beyond saving time, the solution has elevated the quality and depth of financial data available across the portfolio. The firm can now capture and analyze information and compare actuals and budgets with far greater accuracy. Financial inputs no longer require manual intervention from the accounting team, freeing capacity and reducing errors.
The new system also enables enhanced performance calculations, improved cash flow analysis, and customizable visualizations for asset managers and executives. With these capabilities in place, the firm is positioned to support future growth not by expanding headcount, but by operating more efficiently and strategically than traditional asset management methods.
Why Cherre?
The firm chose Cherre as a long-term partnership focused on building a reliable data foundation. Unlike closed systems that limit flexibility, Cherre delivers both immediate utility, with teams seeing immediate results, and gradual, sustainable productivity improvements over time. This balance of quick wins and continuous improvement supports the firm’s vision for long-term operational excellence, making Cherre the ideal platform to scale with their growth.
"As the industry shifts, data - not just dashboards - will drive the biggest technological changes, making Cherre the better long-term partner." - Director of Portfolio Management.
